Error code · Washer

Kenmore 417 Digital Washer Codes E93, E94, E97: Control or display board failure

Medium · inspection needed

Code: E93, E94, or E97
Appliance: Washer
Brand: Kenmore
Warranty: 30-day workmanship

What E93, E94, or E97 means

On Kenmore digital-display front-load washers from about 2014, model numbers starting 417, the codes E93, E94 and E97 report a failure involving the electronic control board or the user interface board. The two boards are not working together as designed. The owner sees one of these codes, and the washer may lock up, ignore buttons or stop mid-cycle. The code points to the board pair, so both the link between them and the boards themselves have to be checked.

Common causes of E93, E94, or E97

Wiring harness between the electronic control board and the user interface board
User interface board that is failing internally
Electronic control board that has stopped functioning correctly

✓ One safe check you can try

1. Unplug the washer and wait several minutes. 2. Plug it in and select a short cycle. 3. Note which code appears, E93, E94 or E97, and whether it is the same each time. 4. Do not remove the console or touch the wiring; call us if the code returns.

! Why to stop there

Whether the harness, the user interface board or the main board is the weak point
Whether the same code returns every time, which helps narrow the board
Which replacement board fits your 417 model, since the two boards must match

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

SdKenmore HE5 Front-Load Washer Code Sd: Excessive suds SdKenmore HE5 Steam Front-Load Washer Code Sd: Suds not cleared Sd or F71Kenmore 110 Oasis Top-Load Washer Codes Sd and F71: Excessive suds SFKenmore 402 Front-Load Washer Code SF: Control board error SLKenmore Calypso Top-Load Washer Code SL: Excessive suds Spin LED onKenmore 110 VMW Top-Load Washer Spin Light On: Drain took too long Sud / SUDSKenmore Washer Codes Sud and SUDS: Excessive suds on 110, 796 and 402 front-loads tEKenmore 796 Washer Code tE: Thermistor and heating

E93, E94, or E97E93, E94, or E97 questions

Do E93, E94 and E97 all mean the same thing?

The documented meaning is the same for all three, an electronic control board or user interface board failure. We still note which one you see because it helps us trace the problem.

Is this a quick reset?

A short unplug is harmless and worth trying, but these codes usually indicate hardware on the board pair. If the code returns, a visit is the next step.

Will you replace both boards?

Not automatically. We test the link and each board, then give you a written price for only the part that needs replacing, backed by our 30-day workmanship warranty.

Book a visit

Still seeing E93, E94, or E97?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 955-7152