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Error code · Cooktop

Kenmore Elite 790 Induction Cooktop Code H (Kenmore Elite induction cooktop): Cold Element Sensor vs Hot Surface

On a Kenmore Elite induction cooktop whose model number starts with 790, an H can mean two different things. If the zone has just been used and is still warm, the H is most likely the…

Medium · inspection needed
Code
H (Kenmore Elite induction cooktop)
Appliance
Cooktop
Brand
Kenmore
Warranty
30-day workmanship

What H (Kenmore Elite induction cooktop) means

On a Kenmore Elite induction cooktop whose model number starts with 790, an H can mean two different things. If the zone has just been used and is still warm, the H is most likely the residual heat indicator, which is normal. If the element is off and cold and the H stays lit, it points to the element temperature sensor circuit being defective. That reading is an interpretation, because the owner manual was not available to us. The owner sees a steady H on one zone.

Common causes of H (Kenmore Elite induction cooktop)

  • Whether the surface is truly cold when the H shows
  • Element temperature sensor reading
  • Sensor wiring to the control
  • Touch controls affected by moisture
✓ One safe check you can try

1. Turn the zone off and wait until the glass is fully cool. 2. Check whether the H is still lit. 3. Wipe the surface dry and clean around the keys. 4. If the H stays on a cold zone, stop using that zone. 5. Do not lift the glass or remove the cooktop.

! Why to stop there
  • A cold-zone H suggests the sensor circuit, but we do not know yet whether the sensor, harness or control is responsible.
  • We measure the sensor resistance before recommending a part.
  • You approve the written price first, and our 30-day warranty covers the work.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
H (Kenmore Elite induction cooktop)H (Kenmore Elite induction cooktop) questions
Is the H always a problem?

No. Right after cooking, an H is the normal hot-surface reminder. It matters when the H stays lit on a zone that is cold and switched off, because then the element sensor circuit is suspect.

How long should I wait before judging it?

Wait until the glass feels cool to the touch, which can take a while after heavy cooking. Then see whether the H is still showing on a zone nobody has used.

Can I still cook on the other zones?

If they heat normally, yes. Keep the affected zone off until we test its temperature sensor, because the control relies on that reading to manage the heat.

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Still seeing H (Kenmore Elite induction cooktop)?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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