61362
Kenmore 61362 25 cu ft Top-Freezer Repair

Most common issues on this model
- Icemaker making little or no ice
- Warm fresh-food side in a large cabinet
- Water line to the icemaker leaking or frozen
- Freezer slow to pull down after a restock
The Kenmore 61362 is a large top-freezer refrigerator listed at 25 cu ft with an icemaker and adjustable wire shelves. It comes in white, stainless steel or black, and a cabinet this big needs a solid floor and a water line behind it.
The Kenmore label by itself leaves the maker open. We look at the prefix on the data plate to name the builder and select parts accordingly. The plate’s serial and full model number are verified before we place an order.
With an icemaker built in, we check the supply first: the shutoff valve, the line behind the cabinet, the fill valve and the freezer temperature that the ice cycle depends on. After that we turn to the evaporator fan, the defrost parts and the door seal, since a large cabinet loses cold quickly when air leaks. The price is given in writing ahead of the work, and our labor is covered for 30 days.
Key features
- 25 cu ft capacity
- Top-freezer design
- Icemaker included
- Adjustable wire shelving
- White, stainless steel or black
Error codes this model can show
The icemaker on my 61362 makes no ice. What do you check?
We confirm water reaches the fill valve, then test the valve, the mold heater and the arm or sensor that starts a cycle. A freezer that runs too warm also stops ice, so we measure its temperature.
Why would the water line freeze?
A fill tube that runs near the freezer wall can ice over when the freezer runs too cold or the heater around the tube fails. We thaw it, find the cause and restore a normal water flow to the icemaker.
Is the 25 cu ft size harder to service?
The cabinet is heavy, so we plan for moving it safely and protecting your floor. The checks are the same as on smaller top-freezers, with extra attention to airflow and the seal because of the larger space.
Book repair for your 61362
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
