Error code · Washer

Kenmore 110 HE5 Front-Load Washer Code F74 or F99: Panel or main board failed

Medium · inspection needed

Code: F74 or F99
Appliance: Washer
Brand: Kenmore
Warranty: 30-day workmanship

What F74 or F99 means

On Kenmore HE5 front-load washers whose model numbers start with 110., a Whirlpool-built platform, F74 and F99 both report that either the user interface control or the main electronic control board has failed. Both boards sit in the control path, and the code does not say which one gave up. You will see F74 or F99 on the display, and the washer may stop, ignore the panel or refuse to run a cycle.

Common causes of F74 or F99

User interface control that no longer works
Main electronic control board that no longer works
Communication between the two boards

✓ One safe check you can try

1. Check that the washer is plugged in firmly. 2. Check that the control panel is dry and clean. 3. Try to start a short cycle. 4. If F74 or F99 returns, leave the washer unplugged. The boards are not owner work.

! Why to stop there

Which board is failing, the interface or the main board
Whether the link between them is the real cause
Whether a part is needed at all after testing

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

SdKenmore HE2 Front-Load Washer Code Sd: Too many suds SdKenmore HE5 Front-Load Washer Code Sd: Excessive suds SdKenmore HE5 Steam Front-Load Washer Code Sd: Suds not cleared Sd or F71Kenmore 110 Oasis Top-Load Washer Codes Sd and F71: Excessive suds SFKenmore 402 Front-Load Washer Code SF: Control board error SLKenmore Calypso Top-Load Washer Code SL: Excessive suds Spin LED onKenmore 110 VMW Top-Load Washer Spin Light On: Drain took too long Sud / SUDSKenmore Washer Codes Sud and SUDS: Excessive suds on 110, 796 and 402 front-loads

F74 or F99F74 or F99 questions

Which board does F74 blame on a 110 HE5 front-loader?

It means either the user interface control or the main electronic control board failed. On this Whirlpool-built front-load platform the code does not tell which, so we test both.

Is F99 different from F74?

Both codes name the same pair of boards on the HE5, so we treat them together. The test starts with the panel and then the main board.

Do I need to replace both boards?

Not usually. We test to find the failing one, and we quote the work in writing before we replace anything. You pay only for the part that turns out to be the cause.

Book a visit

Still seeing F74 or F99?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 955-7152