Error code · Washer

Kenmore 110 Front-Load Washer Code F28: Boards stopped talking

Medium · inspection needed

Code: F28
Appliance: Washer
Brand: Kenmore
Warranty: 30-day workmanship

What F28 means

On Kenmore front-load washers with model numbers starting 110., a Whirlpool-built platform sold as HE2, HE2 Plus, HE5 and HE5 Steam, F28 means the main electronic control board and the motor control board have lost their communication link. The boards swap drive instructions constantly, and if that exchange breaks the drum cannot be run. You will see F28 on the display and the cycle stops or will not begin.

Common causes of F28

Loose or damaged wiring between the main control board and the motor control board
Wiring between the motor control board and the drive motor
Motor control board that no longer answers the main board

✓ One safe check you can try

1. Open the door and look for anything keeping the drum from turning freely. 2. Start a short cycle to confirm whether F28 repeats. 3. Do not open the cabinet or touch any wiring. 4. If F28 keeps appearing, leave the washer unplugged for our visit.

! Why to stop there

Whether the break is in the harness or in one of the boards
Which of the two boards stops answering, found by testing
Whether the motor wiring downstream of the motor control board is also sound

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

SdKenmore HE5 Steam Front-Load Washer Code Sd: Suds not cleared Sd or F71Kenmore 110 Oasis Top-Load Washer Codes Sd and F71: Excessive suds SFKenmore 402 Front-Load Washer Code SF: Control board error SLKenmore Calypso Top-Load Washer Code SL: Excessive suds Spin LED onKenmore 110 VMW Top-Load Washer Spin Light On: Drain took too long Sud / SUDSKenmore Washer Codes Sud and SUDS: Excessive suds on 110, 796 and 402 front-loads tEKenmore 796 Washer Code tE: Thermistor and heating UEKenmore 796 Washer Code UE: Unbalanced load

F28F28 questions

Which two parts are not talking when F28 shows on a 110 front-loader?

It means the two main boards are not communicating. The motor control board and the main board must talk for the drum to run, so this Whirlpool-built platform stops and shows F28.

Is F28 a motor problem?

Not necessarily. The motor wiring is checked, but the code itself is about the link between boards. We trace the link before we say any part is bad.

Can I reset F28 myself?

We do not suggest a reset sequence for this code. If it returns after a normal start, the link needs testing, and we will give a written price first.

Book a visit

Still seeing F28?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 955-7152