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Error code · Refrigerator

Kenmore 795 Bottom-Freezer Refrigerator Code Er IS / Er It: Ice Maker Sensor and Self-Test

On Kenmore bottom-freezer refrigerators whose model numbers start with 795, an LG-built platform, Er IS points to the ice maker sensor, while Er It means the ice maker's own self-test routine reported a system error inside…

Medium · inspection needed
Code
Er IS / Er It
Appliance
Refrigerator
Brand
Kenmore
Warranty
30-day workmanship

What Er IS / Er It means

On Kenmore bottom-freezer refrigerators whose model numbers start with 795, an LG-built platform, Er IS points to the ice maker sensor, while Er It means the ice maker's own self-test routine reported a system error inside the unit. The message appears on the display and ice production usually stops or turns unreliable, although the fresh-food and freezer sections can keep cooling normally.

Common causes of Er IS / Er It

  • Ice maker sensor circuit
  • Wiring and connectors between the ice maker and the control
  • Ice maker module reporting an internal self-test error
✓ One safe check you can try

1. Write down which message is showing, Er IS or Er It. 2. Check that the ice bin is seated and nothing is jammed against the ice maker. 3. Keep the doors closed so the freezer holds its temperature while you wait for us. 4. Do not pull the ice maker apart or work on its wiring yourself.

! Why to stop there
  • Whether the sensor, its connector or the ice maker module itself caused the message
  • We inspect the sensor wiring and connectors first, then test the ice maker before suggesting a part
  • You get the price in writing before any work starts
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
Er IS / Er ItEr IS / Er It questions
Will the refrigerator keep my food cold with Er IS showing?

Usually yes. The message concerns the ice maker, not the main cooling system, but watch the freezer temperature for a day or two and call us if it starts to climb or the fresh-food side warms.

Is Er It the same as Er IS?

Not quite. Er IS points to the ice maker sensor, while Er It is a system error found by the ice maker's own self-test routine. Both live in the same area of the freezer, and we test them as ice maker problems.

Does the 795 prefix matter?

Yes. It tells us the LG-built platform, so we look for LG-style ice maker wiring and parts rather than guessing from another Kenmore line, which saves a return trip for the right part.

Book a visit

Still seeing Er IS / Er It?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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