Error code · Washer

Kenmore 110 HE Front-Load Washer Code F/dU: Door will not unlock

Medium · inspection needed

Code: F/dU
Appliance: Washer
Brand: Kenmore
Warranty: 30-day workmanship

What F/dU means

On older Kenmore HE front-load washers whose model numbers start with 110, a Whirlpool-built platform with the F/xx display, F/dU is a door unlock error: the door will not unlock at the end of the cycle or when requested. The owner sees F/dU and finds the door held shut, sometimes with wet laundry inside. The cause is usually the door lock assembly, though a loose wiring connection can produce the same message.

Common causes of F/dU

Door lock assembly that is stuck or worn
Loose wiring connection to the door lock
Control that is not releasing the lock

✓ One safe check you can try

1. Wait several minutes after the cycle ends, since the lock releases after a delay. 2. Make sure no drain cycle is still running. 3. Do not pull on the door handle. 4. If F/dU stays, call us. 5. If clothes are inside, we can help recover them safely.

! Why to stop there

Whether the lock assembly has failed or the release command is missing
Whether the wiring to the lock is secure
How to safely recover your laundry if the door stays shut

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

PFKenmore Calypso Top-Load Washer Code PF: Power failure rL / OU / F34Kenmore 110 HE Front-Load Washer Codes rL, OU and F34: Clothes in the Clean Washer cycle SdKenmore HE2 Front-Load Washer Code Sd: Too many suds SdKenmore HE5 Front-Load Washer Code Sd: Excessive suds SdKenmore HE5 Steam Front-Load Washer Code Sd: Suds not cleared Sd or F71Kenmore 110 Oasis Top-Load Washer Codes Sd and F71: Excessive suds SFKenmore 402 Front-Load Washer Code SF: Control board error SLKenmore Calypso Top-Load Washer Code SL: Excessive suds

F/dUF/dU questions

How do I get my clothes out?

First wait a few minutes after the cycle and make sure the washer has drained. Do not force the door; if it will not release, call us and we can free it safely.

Why would the door stay locked?

The lock assembly may be stuck, or its wiring may be loose. The washer will not release a door it thinks is still unsafe to open.

Is F/dU the opposite of F/dL?

Yes. F/dL means the door cannot lock, while F/dU means it will not unlock. Both involve the door lock assembly. Which one you see tells us which direction the lock is failing.

Book a visit

Still seeing F/dU?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 955-7152