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Error code · Washer

Kenmore 110 HE Front-Load Washer Code F22: Door lock did not confirm

Kenmore front-load washers with model numbers that start with 110. are a Whirlpool-built platform, sold as HE2, HE2 Plus, HE5 and HE5 Steam. On these washers F22 reports a door lock failure: the control cannot confirm…

Medium · inspection needed
Code
F22
Appliance
Washer
Brand
Kenmore
Warranty
30-day workmanship

What F22 means

Kenmore front-load washers with model numbers that start with 110. are a Whirlpool-built platform, sold as HE2, HE2 Plus, HE5 and HE5 Steam. On these washers F22 reports a door lock failure: the control cannot confirm that the lock assembly latched or released as it commanded. The cycle will not start or it stops partway, and the display shows F22. The lock assembly, its wiring to the main control board and the board's lock circuit are all part of what this one code covers.

Common causes of F22

  • Loose or damaged wiring between the door lock assembly and the main control board
  • Door lock assembly that does not report latching or release correctly
  • Lock circuit on the main control board
✓ One safe check you can try

1. Open the door fully and check the latch area and door seal for lint, a trapped sock or anything blocking the strike. 2. Close the door firmly until it clicks. 3. Make sure the door is not caught on a loaded garment. 4. Start a short cycle and watch whether F22 comes back. 5. If it does, leave the washer unplugged for our visit.

! Why to stop there
  • Whether the lock assembly or the wiring behind it is the weak link
  • Whether the board still sends a clean lock signal
  • Whether the door and strike line up the way they should
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
F22F22 questions
Is F22 about the latch, the wiring or the board?

It means the door lock failed its check. The control commanded the lock to latch or release and did not get the confirmation it expected, so it stopped and displayed F22.

Can a loose wire cause F22?

Yes, on this Whirlpool-built platform the lock assembly is wired to the main control board, and a poor connection can look the same as a bad lock. We check the harness first and then the lock itself.

Is it safe to pull the door open by force?

No. Forcing a locked door can break the latch and strike. If water is in the drum, let the washer drain first or call us so the door can be released properly.

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Still seeing F22?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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