Error code · Washer

Kenmore HE5 Steam Front-Load Washer Code Sd: Suds not cleared

Low risk · DIY check OK

Code: Sd
Appliance: Washer
Brand: Kenmore
Warranty: 30-day workmanship

What Sd means

On Kenmore HE5 Steam front-load washers, whose model numbers start with 110, the display reads Sd when excessive suds are detected and the washer cannot get rid of them. During the cycle the control fills the tub with water and tumbles the clothes, a routine meant to knock the foam down. Sd is what you see after that routine falls short. It is a message about foam, so it usually points to detergent habits before it points to hardware.

Common causes of Sd

Too much detergent for the load size
Regular detergent used instead of high efficiency
Residue in the tub that adds to the foam

✓ One safe check you can try

1. Wait for the foam to settle, then run the washer again. 2. Use the correct quantity of high efficiency (HE) detergent for future loads. 3. Do not add extra soap to compensate for a heavily soiled load. 4. Call us if the code appears again with a correct dose.

! Why to stop there

Whether the suds are caused by the soap or by another reading
Whether the steam feature changes how often the code appears
Whether the drum needs a thorough cleaning

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

Sud / SUDSKenmore Washer Codes Sud and SUDS: Excessive suds on 110, 796 and 402 front-loads tEKenmore 796 Washer Code tE: Thermistor and heating UEKenmore 796 Washer Code UE: Unbalanced load uLKenmore 110 Oasis Top-Load Washer Code uL: Unbalanced load Wash LED onKenmore 110 VMW Top-Load Washer Wash Light On: No fill or slow fill PFKenmore 796 Front-Load Washer Code PF: Power failure during the cycle PFKenmore 796 Wi-Fi Front-Load Washer Code PF: Power loss message PFKenmore Calypso Top-Load Washer Code PF: Power failure

SdSd questions

Does the steam feature cause Sd?

Not by itself. Sd comes from detergent foam. The Steam model uses the same suds kill routine as the other HE5 washers, filling and tumbling to break up the foam before it shows the code.

Can I use less detergent than the bottle says?

High efficiency washers often need less than people expect. Measure for the load size and avoid adding extra soap. If Sd keeps showing with a small dose, the cause may be elsewhere.

Will you test the washer if Sd keeps coming back?

Yes. We look at the tub, the drain and the sensing together, and we tell you the price in writing before any repair starts, with a 30-day warranty on our work.

Book a visit

Still unsure about Sd?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 955-7152