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Error code · Washer

Kenmore 402 Front-Load Washer Code SF: Control board error

On Kenmore front-load washers whose model numbers start with 402, SF is an electronic control board error. The control checked itself and found a problem it could not clear, so it stops the cycle and shows…

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Code
SF
Appliance
Washer
Brand
Kenmore
Warranty
30-day workmanship

What SF means

On Kenmore front-load washers whose model numbers start with 402, SF is an electronic control board error. The control checked itself and found a problem it could not clear, so it stops the cycle and shows SF. The washer may do nothing else until power is reset. This one is more serious than a fill or drain message because it concerns the control that runs everything else, so the first step is a simple power reset.

Common causes of SF

  • Control board that has a temporary glitch
  • Control board that has a lasting error
  • Power interruption or surge that upset the board
✓ One safe check you can try

1. Unplug the washer. 2. Leave it unplugged for 5 minutes to reset the electronic control board. 3. Plug the washer back in and start a short cycle. 4. If SF comes back, do not keep resetting it. Call us.

! Why to stop there
  • Whether the error is a one-time event or comes back after a reset
  • Whether the board or its connections are the cause
  • Whether a power surge at your home played a part
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
SFSF questions
Does unplugging for five minutes really help?

It can clear a temporary glitch, because the board loses power completely and starts again. If the code stays gone, you can keep using the washer. If it returns, the board needs a closer look.

Will I lose my settings?

The reset only clears the current state. You can pick your cycle again after you plug the washer back in and start from the beginning.

Should I replace the control board right away?

Not before we confirm it. A board is not cheap to guess on, so we test the washer, show you what we find and give a written price before we order anything.

Book a visit

Still seeing SF?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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