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Error code · Range

Kenmore 790 Range Code F012 Group: Panel and interface board mismatch

These four codes come from the Electrolux-built four-digit set used on Kenmore ranges with model numbers starting 790. F012 says the touch panel and the user interface board do not match. F013 is a failure of…

Medium · inspection needed
Code
F012 / F013 / F017 / F019 (790-prefix, four-digit)
Appliance
Range
Brand
Kenmore
Warranty
30-day workmanship

What F012 / F013 / F017 / F019 (790-prefix, four-digit) means

These four codes come from the Electrolux-built four-digit set used on Kenmore ranges with model numbers starting 790. F012 says the touch panel and the user interface board do not match. F013 is a failure of the interface board, F017 means that board could not configure the touch panel, and F019 means it could not configure the relay board. Together they describe boards that cannot set themselves up, and you may find the oven unresponsive or stuck on a code at power-up.

Common causes of F012 / F013 / F017 / F019 (790-prefix, four-digit)

  • Interface board on the front
  • Touch panel connected to it
  • Relay board it should talk to
  • Ribbon and harness connections between boards
✓ One safe check you can try

1. Write down which of the four codes is on the display. 2. Make sure nothing is cooking, then turn the oven off. 3. Cut power to the range at the breaker for 30 seconds, then switch it back on. 4. Look at whether the clock and panel come up normally. 5. If the same code returns at start-up, leave it and call us.

! Why to stop there
  • Boards that fail to configure can be a bad board, a loose cable, or a mismatched replacement
  • We trace which board is not answering
  • We confirm before replacing anything and quote in writing
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
F012 / F013 / F017 / F019 (790-prefix, four-digit)F012 / F013 / F017 / F019 (790-prefix, four-digit) questions
What does a mismatch mean for F012?

The touch panel and interface board are not recognizing each other as a pair. That can follow a past board swap or a failing board, so we check what is installed.

Can a power cut fix F017 or F019?

Sometimes a restart lets the boards configure normally. If the code comes back at every power-up, a board or connection is at issue and needs testing.

Can I prepare anything ahead of time?

Tell us which code appears and whether any board was replaced before. A past swap helps explain a mismatch, and we give a written price first with a 30-day workmanship warranty.

Book a visit

Still seeing F012 / F013 / F017 / F019 (790-prefix, four-digit)?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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