Kenmore Elite 721 Double Oven Code F10 / F11 / F20: Door locks and control link
Kenmore Elite double-oven ranges numbered 721. were built by LG, and on that platform F10 and F20 refer to the door locks: F10 is the upper oven door lock failing, and F20 is the lower. F11…
- Code
- F10 / F11 / F20 (721-prefix Elite double oven)
- Appliance
- Range
- Brand
- Kenmore
- Warranty
- 30-day workmanship
What F10 / F11 / F20 (721-prefix Elite double oven) means
Kenmore Elite double-oven ranges numbered 721. were built by LG, and on that platform F10 and F20 refer to the door locks: F10 is the upper oven door lock failing, and F20 is the lower. F11 is different, a communications error between the oven control board and the cooktop control board. You may find one oven door stuck locked, a clean cycle refused, or the cooktop and oven panels not responding together.
Common causes of F10 / F11 / F20 (721-prefix Elite double oven)
- Door lock motor and latch in the named oven
- Lock wiring to the control
- Link between oven and cooktop control boards
- A one-time communication dropout
1. Note the code, because it tells us which oven door or which board link is involved. 2. Let both ovens cool completely. 3. Do not pull on a locked door. 4. Turn the range off at the breaker for a minute, then restore power. 5. If the code comes back, call us and name the code.
- A lock code can be the lock itself or the wiring that reports its position
- The F11 link may be a cable or a board
- We test one circuit at a time and quote in writing first
Other Range codes
Which oven does F10 mean?
On this 721 platform F10 is the upper oven door lock and F20 is the lower. Both point to the lock circuit in that oven, not the whole range.
What does F11 affect?
F11 means the oven control board and the cooktop control board are not communicating. The cooktop or oven may ignore buttons until they link again.
Do you quote before opening anything up?
Yes. We confirm which lock or board link is involved, then give a written price before any work begins. Our workmanship on the repair carries a 30-day warranty, so you know what to expect.
Still seeing F10 / F11 / F20 (721-prefix Elite double oven)?
A technician diagnoses it on site and gives you the price in writing before any work starts.