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Error code · Refrigerator

Kenmore 111 Bottom-Freezer Refrigerator Code r1 Lo / r1 Hi: Fresh-Food Sensor

Kenmore bottom-freezer refrigerators with model numbers starting 111 are a platform with no documented builder. On them, r1 Lo or r1 Hi means the refrigerator compartment temperature sensor reading is out of range, low or high.…

Medium · inspection needed
Code
r1 Lo / r1 Hi
Appliance
Refrigerator
Brand
Kenmore
Warranty
30-day workmanship

What r1 Lo / r1 Hi means

Kenmore bottom-freezer refrigerators with model numbers starting 111 are a platform with no documented builder. On them, r1 Lo or r1 Hi means the refrigerator compartment temperature sensor reading is out of range, low or high. The control loses an accurate view of the fresh-food temperature, so you may find milk too warm, lettuce frozen or the compressor running longer than normal.

Common causes of r1 Lo / r1 Hi

  • Refrigerator compartment temperature sensor
  • Sensor wiring or connector
  • Control board input
✓ One safe check you can try

1. Note whether the display shows r1 Lo or r1 Hi. 2. Check the door gasket for gaps and keep the vents inside unblocked. 3. Avoid stacking food against the back wall. 4. Do not pry at interior panels for the sensor.

! Why to stop there
  • Whether the sensor is outside its expected resistance range or the wiring is damaged
  • Wiring is checked first, because a loose connector gives the same reading as a bad sensor
  • Part cost is quoted in writing before we replace anything
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
r1 Lo / r1 Hir1 Lo / r1 Hi questions
What do Lo and Hi tell you?

They show which way the sensor reading went out of range, which helps us decide between an open circuit and a short, and so which wire or connector to inspect first.

Is the sensor the only suspect?

No. We check the wiring before the sensor, and the control board last. A loose or corroded connector gives the same reading as a failed sensor, so we rule it out before quoting a part.

Can I keep using the refrigerator?

Usually, but check temperatures daily with a thermometer and move delicate food if the compartment warms. If milk is clearly cooling poorly, call us sooner rather than waiting for the next convenient day.

Book a visit

Still seeing r1 Lo / r1 Hi?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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