Kenmore 110 HE2, HE5 Front-Load Washer Code F11: Motor control board
On Kenmore front-load washers whose model numbers start with 110, a Whirlpool-built platform sold as HE2, HE2 Plus, HE5 and HE5 Steam, F11 means a motor control board failure. This board runs the drive motor, taking…
- Code
- F11 (110 / Whirlpool-built front-load)
- Appliance
- Washer
- Brand
- Kenmore
- Warranty
- 30-day workmanship
What F11 (110 / Whirlpool-built front-load) means
On Kenmore front-load washers whose model numbers start with 110, a Whirlpool-built platform sold as HE2, HE2 Plus, HE5 and HE5 Steam, F11 means a motor control board failure. This board runs the drive motor, taking its orders from the main electronic control board over a wire harness. When the board stops working or the harness link is damaged, the drum cannot be driven. The owner sees F11 and a cycle that halts, sometimes with water inside.
Common causes of F11 (110 / Whirlpool-built front-load)
- Wire harness between the motor control board and the main electronic control board
- Motor control board that has failed
- Loose wires at either board
1. Switch off the washer and let it sit for a short time. 2. Restart and try a drain and spin cycle. 3. Leave the door alone if water is still in the drum. 4. If F11 returns, call us.
- Whether the harness is damaged or loose
- Whether the motor control board responds after the link is confirmed
- Whether the main board is involved
Other Washer codes
What does F11 mean?
The motor control board, which powers the drive motor, has failed or lost its link to the main board. The washer cannot turn the drum, so it stops.
Is the harness a likely cause?
It can be. A loose or damaged harness is checked first, and if the wire connections are good, the motor control board is the usual replacement.
Which models show it?
HE2 and HE2 Plus, HE5 and HE5 Steam front-loaders. We confirm your model before ordering a board. The model label is usually on the cabinet edge or inside the door opening.
Still seeing F11 (110 / Whirlpool-built front-load)?
A technician diagnoses it on site and gives you the price in writing before any work starts.