Error code · Washer

Kenmore 110 HE5 Steam Washer Code F62: Relay on the steam board

Medium · inspection needed

Code: F62
Appliance: Washer
Brand: Kenmore
Warranty: 30-day workmanship

What F62 means

Kenmore HE5 Steam front-load washers with model numbers starting 110. are a Whirlpool-built platform. On them F62 means one of the relays on the steamer electronic control board has failed. That board runs the steamer, so a failed relay stops steam cycles from working properly. You will see F62 on the display and the washer may stop before or during a steam cycle. The relays sit on the board itself, so the problem is inside it.

Common causes of F62

Relay on the steamer electronic control board that no longer switches
Steamer wiring that is loose or damaged
Main control board link to the steamer board

✓ One safe check you can try

1. Run a cycle without steam to see whether the washer works otherwise. 2. Check that both water faucets behind the washer are open and the hoses are not kinked. 3. Do not open the cabinet to reach the steamer board. 4. If F62 keeps appearing, leave the washer unplugged for our visit.

! Why to stop there

Whether the relay on the steamer board is the cause
Whether wiring or the link to the main board is also involved
Whether non-steam cycles can run safely in the meantime

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

SFKenmore 402 Front-Load Washer Code SF: Control board error SLKenmore Calypso Top-Load Washer Code SL: Excessive suds Spin LED onKenmore 110 VMW Top-Load Washer Spin Light On: Drain took too long Sud / SUDSKenmore Washer Codes Sud and SUDS: Excessive suds on 110, 796 and 402 front-loads tEKenmore 796 Washer Code tE: Thermistor and heating UEKenmore 796 Washer Code UE: Unbalanced load uLKenmore 110 Oasis Top-Load Washer Code uL: Unbalanced load Wash LED onKenmore 110 VMW Top-Load Washer Wash Light On: No fill or slow fill

F62F62 questions

Does F62 mean the whole steam system is dead?

It means a relay on the steamer electronic control board failed. On this Whirlpool-built platform that board controls the steamer, so the washer stops steam cycles and shows the code.

Is F62 the same as F61 or F65?

No. F61 and F65 are about communication between boards, while F62 points at a relay on the steamer board itself. We check both circuits when a steam code appears.

Does F62 mean a leak?

No. It names an electrical relay, not water. If you do see water around the washer, close the faucets and unplug it, then tell us when you book.

Book a visit

Still seeing F62?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 955-7152