Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent Kenmore specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 955-7152 Get a Repair Quote
Error code · Washer

Kenmore 796 Front-Load Washer Code IE: Inlet water error

On Kenmore front-load washers whose model numbers start with 796, an LG-built platform, IE is an inlet water error. The control did not reach the first expected level in eight minutes, or did not reach the…

Medium · inspection needed
Code
IE
Appliance
Washer
Brand
Kenmore
Warranty
30-day workmanship

What IE means

On Kenmore front-load washers whose model numbers start with 796, an LG-built platform, IE is an inlet water error. The control did not reach the first expected level in eight minutes, or did not reach the final preset level in twenty-five minutes. The Wi-Fi front-load versions report this as a washer that is not filling. Either way, water is not getting in the tub fast enough, so the cycle stops and shows IE.

Common causes of IE

  • Water supply faucets not fully open
  • Hose screens or inlet valve screens blocked with deposits
  • Inlet water valve that does not open when told
  • Kink or restriction in the supply hose
✓ One safe check you can try

1. Confirm both supply faucets behind the washer are open. 2. Check the hoses for kinks and make sure the washer is not pushed against them. 3. If nothing is wrong, close the faucets and unplug the washer before touching the hose ends. 4. Run the cycle again and see whether IE returns.

! Why to stop there
  • Whether the inlet screens are packed with deposits
  • Whether the inlet valves open and pass water
  • Whether the problem is in the house supply before the washer
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
IEIE questions
What are the eight and twenty-five minute timers?

They are limits the control uses while filling. If the first level is not reached in eight minutes, or the final level in twenty-five, the control stops and shows IE.

Does the Wi-Fi model behave differently?

The Wi-Fi front-load reports the same trouble as not filling, and the checks are similar. We confirm your exact model number so we know which description applies.

Is it dangerous to leave the washer with IE showing?

IE itself means too little water, not too much. Still, close the faucets if you will be away, and unplug the washer before anyone works near the hoses.

Book a visit

Still seeing IE?

A technician diagnoses it on site and gives you the price in writing before any work starts.

☎ Call the desk ▤ Get a Repair Quote