Error code · Washer

Kenmore 402 Front-Load Washer Codes nd, nF and OE: Drain, fill and overflow

Medium · inspection needed

Code: nd / nF / OE
Appliance: Washer
Brand: Kenmore
Warranty: 30-day workmanship

What nd / nF / OE means

Kenmore front-load washers with model numbers that start with 402 report three water conditions. The code nd means the washer would not drain within fifteen minutes. The code nF means a fill problem, either a fill that ran forty minutes or a level that did not change after six minutes. OE means water overflow. The same letters mean different things on a 796 front-load, so the model prefix matters when you read them.

Common causes of nd / nF / OE

Clog or restriction in the washer drain path or the large item filter in the pump (nd)
Drain pump that is defective or damaged (nd)
Water supply faucets closed, or fill lines kinked or frozen (nF)
Inlet fill valves that are defective (nF)
Water level that rises beyond the limit (OE)

✓ One safe check you can try

1. For nd, check the washer drain path for a clog or restriction and unplug the washer before looking at the pump filter. 2. For nF, make sure the water supply faucets are fully open and the fill lines are not kinked or frozen. 3. For OE, shut off the water supply. 4. Call us if the code returns.

! Why to stop there

Which of the three conditions your control is reporting
Whether a drain clog or the pump is behind nd
Whether the fill valves or the supply is behind nF

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

SLKenmore Calypso Top-Load Washer Code SL: Excessive suds Spin LED onKenmore 110 VMW Top-Load Washer Spin Light On: Drain took too long Sud / SUDSKenmore Washer Codes Sud and SUDS: Excessive suds on 110, 796 and 402 front-loads tEKenmore 796 Washer Code tE: Thermistor and heating UEKenmore 796 Washer Code UE: Unbalanced load uLKenmore 110 Oasis Top-Load Washer Code uL: Unbalanced load Wash LED onKenmore 110 VMW Top-Load Washer Wash Light On: No fill or slow fill PFKenmore 796 Front-Load Washer Code PF: Power failure during the cycle

nd / nF / OEnd / nF / OE questions

Is nF on a 402 the same as nF on a 796?

No. On a 402 front-load nF is a water fill problem, while on a 796 Wi-Fi front-load nF is a Wi-Fi module failure. We read the code against your model prefix.

What does OE mean on my 402?

OE is water overflow, meaning the level went higher than it should. On a 796 front-load the same letters mean slow draining, so the prefix tells you which one applies.

What is the large item filter in the drain pump?

It is a catch point that traps coins, socks and other small items before they reach the pump. When it clogs, the washer drains slowly and shows nd. We clear it for you, so you do not need to open any panel yourself.

Book a visit

Still seeing nd / nF / OE?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 955-7152