61345
Kenmore 61345 Top Freezer Refrigerator Service
Most common issues on this model
- Freezer ice cream soft while the fridge is cold
- Frost building on the freezer back panel
- Defrost cycle that never seems to finish
- Light staying on or off when the door moves
The Kenmore 61345 is an 18.1 cu ft top-freezer refrigerator, 30 inches wide and electric, available in white or metallic steel. The two-door layout keeps freezer food at eye level, and the unit usually stands against a wall with its own outlet.
Which company built a Kenmore is something the name never says. A prefix on the data plate answers that for us, and the parts we pick come from that answer. Serial and model get copied from the plate first.
When a freezer is soft while the fridge side stays cold, we look at the evaporator fan and the defrost system, since a coil iced over restricts airflow. We also check the door switch and the light, because a door that does not register can keep a fan running when it should stop. A written estimate comes first. After the repair, workmanship is guaranteed for 30 days.
Key features
- 18.1 cu ft capacity
- Top-freezer design
- 30-inch cabinet width
- Electric
- White or metallic steel with black accents
Error codes this model can show
What causes frost on the back of the freezer?
Usually the defrost system is not clearing the evaporator, or warm air is getting in around a worn gasket. We test the heater, the sensor and the door seal in that order and tell you which one is failing.
Why would the freezer be soft while the fridge is cold?
On a top-freezer this points to airflow or a sealed-system problem. A fan that has stopped can leave the freezer warm, so we start there and then check the evaporator for ice before suggesting anything larger.
How long does the visit take on this model?
Most diagnostics on a top-freezer take under an hour once we reach the back panel and coils. Repairs with parts on the truck can finish the same visit, and we give a written price before we begin.
Book repair for your 61345
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.