Error code · Washer

Kenmore 796 Top-Load Washer Code IE: Slow fill

Medium · inspection needed

Code: IE
Appliance: Washer
Brand: Kenmore
Warranty: 30-day workmanship

What IE means

On Kenmore top-load washers whose model numbers start with 796, an LG-built platform, IE means the washer fills slowly. The control waited for water to reach the set level and it was taking too long. The display shows IE and the cycle will not continue until water comes in properly. A closed faucet, a kinked hose, or a clogged screen at the inlet valve are the usual reasons the supply is reduced before it reaches the tub.

Common causes of IE

Water supply faucets not fully open
Fill hoses that are kinked, or frozen in winter
Debris or deposits in the screens at the water inlet valves
Inlet valve assembly that is restricted

✓ One safe check you can try

1. Check the water supply faucets behind the washer and make sure both are fully open. 2. Look at the fill hoses for kinks, and in winter for freezing. 3. Run a fill and see whether the water comes in at a normal pace. 4. If the code returns, leave the valve screens to us.

! Why to stop there

Whether the screens are clogged or the valve is failing to open
Whether the supply pressure at the faucet is low
Whether the same code appears on a cold fill and a warm fill

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

tEKenmore 796 Washer Code tE: Thermistor and heating UEKenmore 796 Washer Code UE: Unbalanced load uLKenmore 110 Oasis Top-Load Washer Code uL: Unbalanced load Wash LED onKenmore 110 VMW Top-Load Washer Wash Light On: No fill or slow fill PFKenmore 796 Front-Load Washer Code PF: Power failure during the cycle PFKenmore 796 Wi-Fi Front-Load Washer Code PF: Power loss message PFKenmore Calypso Top-Load Washer Code PF: Power failure rL / OU / F34Kenmore 110 HE Front-Load Washer Codes rL, OU and F34: Clothes in the Clean Washer cycle

IEIE questions

Is IE on my 796 top-load the same as on a 796 front-load?

The letters are the same, but a front-load reports an inlet water supply error, while a top-load reports a slow fill. We treat them separately when we read the code.

Why do hoses freeze in winter?

In an unheated laundry area, water in the hoses can freeze and block the flow. A frozen hose will usually show up as this slow-fill reading when the washer tries to start.

Can I clean the screens on the inlet valve?

We would not take the hoses apart as a first try. If the screens are clogged, the valve assembly is normally replaced, and we confirm that with a written price before starting.

Book a visit

Still seeing IE?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 955-7152