Kenmore 796 Front-Load Washer Code OE: Slow draining
On Kenmore front-load washers whose model numbers start with 796, an LG-built platform, OE means the washer drains slowly. The tub should empty at a steady rate, and when it does not, the control shows OE…
- Code
- OE
- Appliance
- Washer
- Brand
- Kenmore
- Warranty
- 30-day workmanship
What OE means
On Kenmore front-load washers whose model numbers start with 796, an LG-built platform, OE means the washer drains slowly. The tub should empty at a steady rate, and when it does not, the control shows OE and the cycle stalls with water still inside. The Wi-Fi front-load reports it the same way. On a 402 front-load, OE stands for water overflow, which is a different condition, so the model prefix decides how we read these letters.
Common causes of OE
- Clog in the washer drain
- Kinked or restricted drain hose
- Wire harness between the control board and the drain pump
- Drain pump that does not run when called
1. Check the washer drain in the wall for a clog. 2. Look at the drain hose for a kink or restriction behind the washer. 3. Unplug the washer before you look at anything near the pump. 4. Run a drain and spin cycle to see whether OE returns, and call us if it does.
- Whether the drain pump runs when the control activates it
- Whether the harness to the pump is intact
- Whether the drain itself is the limit on how fast the tub empties
Other Washer codes
Is OE here the same as overflow?
No. On your 796 front-load OE means slow draining. Overflow is what the same letters mean on a 402 front-load. We check your model number to know which meaning applies.
Can a slow drain turn into a leak?
If the tub sits full and a door is opened, water can spill. Do not open the door while the tub holds water. Wait for the washer to be unplugged and checked.
Does OE mean I need a new pump?
Not always. A blocked drain gives the same reading as a weak pump. We test the drain path first and quote in writing before replacing any part.
Still seeing OE?
A technician diagnoses it on site and gives you the price in writing before any work starts.