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Error code · Washer

Kenmore 110 HE2, HE5 Front-Load Washer Code F20: Not filling

On Kenmore front-load washers whose model numbers start with 110, a Whirlpool-built platform sold as HE2, HE2 Plus, HE5 and HE5 Steam, F20 means the washer is not filling. Water is not entering the drum as…

Medium · inspection needed
Code
F20 (110 / Whirlpool-built front-load)
Appliance
Washer
Brand
Kenmore
Warranty
30-day workmanship

What F20 (110 / Whirlpool-built front-load) means

On Kenmore front-load washers whose model numbers start with 110, a Whirlpool-built platform sold as HE2, HE2 Plus, HE5 and HE5 Steam, F20 means the washer is not filling. Water is not entering the drum as fast as the cycle expects, so the control stops and shows F20. The owner may hear the fill valves click without water arriving. Closed faucets, kinked fill lines and winter freezing are common reasons, and a valve that does not open is the next suspect.

Common causes of F20 (110 / Whirlpool-built front-load)

  • Water supply faucets behind the washer not fully open
  • Fill lines kinked or frozen in winter
  • Water inlet valve assembly that does not open when activated
✓ One safe check you can try

1. Open both water supply faucets behind the washer all the way. 2. Look along the fill hoses for kinks and straighten them. 3. In freezing weather, check the lines for ice. 4. Restart the cycle; if F20 returns, call us.

! Why to stop there
  • Whether the supply reaches the washer at full pressure
  • Whether the inlet valve opens when commanded
  • Whether the fill hoses deliver a steady flow
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
F20 (110 / Whirlpool-built front-load)F20 (110 / Whirlpool-built front-load) questions
What is the quickest thing to check?

Make sure both faucets behind the washer are fully open. A half-open faucet is a common reason a front-loader reports it is not filling. Check this before anything else.

Could the cold weather matter?

Yes. Fill lines in a cold laundry area can freeze, which blocks water. Warm the room and check again. Do not use hot water or a heat gun on the lines.

When is the inlet valve replaced?

When water reaches the washer but the valves do not open on command. We test first and quote the repair in writing. That separates a supply issue from a valve issue.

Book a visit

Still seeing F20 (110 / Whirlpool-built front-load)?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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