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Error code · Washer

Kenmore HE5 Front-Load Washer Code Sd: Excessive suds

Kenmore HE5 front-load washers have model numbers that start with 110, and on them Sd tells you the control found excessive suds. When it detects foam in the middle of a cycle, the washer fills the…

Low risk · DIY check OK
Code
Sd
Appliance
Washer
Brand
Kenmore
Warranty
30-day workmanship

What Sd means

Kenmore HE5 front-load washers have model numbers that start with 110, and on them Sd tells you the control found excessive suds. When it detects foam in the middle of a cycle, the washer fills the tub and tumbles the clothes in a suds kill routine. Sd appears if that does not break up the foam. The message is about the soap in the tub and not about a failed circuit. A measured dose of HE detergent keeps it from coming back.

Common causes of Sd

  • Detergent dose that is too large
  • Detergent that is not high efficiency
  • Heavy soap residue left in the drum from earlier loads
✓ One safe check you can try

1. Give the washer time for the foam to settle before you open the door. 2. Use the correct amount of high efficiency (HE) detergent next time. 3. Run a rinse and spin on its own if the clothes still look soapy. 4. Call us if Sd returns even with a small dose.

! Why to stop there
  • Whether the foam is real or the sensing is reporting it wrongly
  • Whether residue in the drum is adding to the suds
  • Whether the code appears at a certain point in the cycle
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
SdSd questions
Can I keep using the washer after Sd?

Yes, once the suds have settled. Run a rinse and spin if the clothes are soapy, then use less detergent for the next load. Persistent Sd is the reason to call us.

Is Sd the same code on the HE2 and HE5?

Yes, the HE2, HE5 and HE5 Steam all use Sd for excessive suds. Other Kenmore platforms use different words for the same thing, such as Sud, SL or F71.

What if I only used a little detergent?

Then the foam may come from residue in the drum or from the sensing. We look at both and give a written price before any repair.

Book a visit

Still unsure about Sd?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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