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Error code · Dryer

Kenmore Oasis and Elite 110 Dryer Code F-31 / F:31 (110 / Whirlpool-built Oasis and Elite): Low Line Voltage

Whirlpool built the Kenmore Oasis and Elite dryers numbered 110, and on them F31 refers to L2, meaning low or no line voltage on the second leg of the supply. This is a home power supply…

Medium · inspection needed
Code
F-31 / F:31 (110 / Whirlpool-built Oasis and Elite)
Appliance
Dryer
Brand
Kenmore
Warranty
30-day workmanship

What F-31 / F:31 (110 / Whirlpool-built Oasis and Elite) means

Whirlpool built the Kenmore Oasis and Elite dryers numbered 110, and on them F31 refers to L2, meaning low or no line voltage on the second leg of the supply. This is a home power supply problem that keeps the heater from turning on, so the drum may turn but the clothes stay cool. How well Whirlpool's documentation maps onto these Kenmore models is the open point, so we present this as a careful reading.

Common causes of F-31 / F:31 (110 / Whirlpool-built Oasis and Elite)

  • Two-pole breaker or fuses tripped
  • Power cord installed incorrectly
  • Outlet or terminal block connections
  • Heater not receiving line voltage
✓ One safe check you can try

1. Check both breakers or fuses for the dryer circuit in the electrical panel. 2. Make sure the power cord is installed correctly at the dryer. 3. Run a Timed Dry cycle. 4. Watch the dryer for about 1 minute. 5. If it still shows F31, stop and call us rather than working on the wiring.

! Why to stop there
  • F31 may be a house wiring issue and not the dryer.
  • We check supply voltage at the outlet before we test the dryer.
  • You get a written price first and a 30-day workmanship warranty on our repairs.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
F-31 / F:31 (110 / Whirlpool-built Oasis and Elite)F-31 / F:31 (110 / Whirlpool-built Oasis and Elite) questions
How should I read F31?

It points to low or no voltage on one leg of the supply, so the heater cannot turn on. It applies to Oasis and Elite 110-series, Whirlpool-built dryers, with the caveat noted above.

Why would the drum still turn?

The motor can run on a different leg of the supply, so the dryer may tumble while the heater has no power. Clothes then come out cool and damp.

Should I fix the breaker myself?

Resetting a tripped breaker is fine. Any wiring change at the outlet or the dryer should be done by an electrician or by us, never by guesswork.

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Still seeing F-31 / F:31 (110 / Whirlpool-built Oasis and Elite)?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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